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Cornell Phone Numbers Being Spoofed

Members of the Cornell community have reported receiving phone calls whose caller ID indicates they are from a Cornell number (like 607-255-XXXX), and/or from off campus local numbers, but when they pick up, they discover it is a marketing/phishing call.

See full details at

New Cornell Email Quarantine Feature

In early March CIT will be upgrading our current email routers. This process will take four days as we transition to the new routers. The new inbound email routers will support industry best practices in spam quarantine management. With the upgrade of the email routers spam will no longer be rejected, it will be quarantined in the PureMessage system.

Source: New Cornell Email Quarantine Feature | IT@Cornell News

All-Campus Zoom Training

Zoom is the new Cornell web conferencing platform.

On Tuesday, January 10, 2017 CIT will hold two campus Zoom training sessions in Bailey Hall. Please share with your units and departments, all are welcome to attend.

Zoom Basics will be held from 1:00pm – 2:00pm. Topics covered in Zoom Basics will include;

  • logging in,
  • configuring your profile,
  • scheduling from the web profile,
  • in session controls,
  • how to install the Zoom Client App,
  • information on further Zoom support and online tutorial.

Zoom Advanced will be held from 2:00pm – 3:00pm. Topics will include Zoom features such as;

  • polling,
  • break out rooms,
  • the Zoom mobile app,
  • scheduling from the Zoom Client app,
  • Zoom Outlook Plug-In.

To attend via Zoom:
Password: Zoom!


Find out more at

Box updates

Box launched an updated user experience back in September, making it even easier to work in Box. We encourage you to try the new Box experience. To try the new experience on your Box account go to

To see everything the new interface includes go to:

ID Finder for CALS computers

All college owned computers currently have “Identity Finder” software installed in order to assist faculty and staff in identifying confidential, restricted, or personally identifiable, information that might be stored on them.  Beginning in November 2016, CALS OIT will reinitiate the effort of automatically running Identity Finder on all college owned computers on a quarterly basis.

Following the completion of Identity Finder scanning on college owned computers, a results window similar to the image below will appear.  If the software locates data that it identifies as potentially confidential, restricted, or personally identifiable, it is up to each employee to act upon the Identity Finder results and decide how to handle the data.


The Cornell “Guide to Data Discovery” can be found here and suggestions on handling Identity Finder scan results can be found on CIT’s Identity Finder website:



If you don’t have ID Finder on your computer, please submit a request here:

Upgrade Outlook 2011 for Mac to Outlook 2016 for Mac

Microsoft has removed Outlook 2011 for Mac from the Office 365 Portal and announced that the email and calendar application will no longer be supported as of October 2017. For these reasons, and to focus support resources where there is greatest demand, as of March 31, 2017, Outlook 2011 for Mac will no longer be supported by the IT Service Desk and the Cornell Office 365 team.

Would you like to know more? Go to: 

Support ends for Symantec AV

On October 21, 2016, support will end for Symantec Endpoint Protection (SEP) and PGP Encryption. Individuals who installed Symantec Antivirus from Cornell websites on their personally owned computers need to remove SEP and install / enable one of the following options. Computers that are not transitioned away from SEP by October 21 will have out-of-date virus definitions, making them increasingly vulnerable to attack.

There is not a free home use license under Cornell’s current contract, CIT recommends the following free options:

TeamViewer denies hack after PCs hijacked, PayPal accounts drained • The Register

We don’t use or recommend TeamViewer but some of our clients might use it, if so be aware of this compromise and let us know if you have questions.

Source: TeamViewer denies hack after PCs hijacked, PayPal accounts drained • The Register

Impartant Email forwarding change

Policy changes by the world’s major email service providers are increasingly starting to affect delivery of Cornell email for people who have chosen to automatically forward their Cornell email to another non-Cornell account.

In response, on May 31st, CIT will change the method used to automatically forward Cornell email.

To find out more go to:

File types blocked on Cornell email

Starting Monday, May 23, 2016, in order to better protect Cornell’s community against malicious email attachments that often pose as something legitimate, the IT Security Office has requested that a list of file types most often used to deliver malware be blocked from Cornell’s email systems. This change aligns our systems with those of many of our peer institutions and industry best practices.

See more info, including a full list of the blocked file types:

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