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Unblock Caller ID from Campus numbers

Anonymous Call Rejection

Many businesses and private residences now use a service called “anonymous call rejection” to block calls that do not carry the callers’ identifying information. Originally intended to reduce unsolicited calls from telemarketing, anonymous call rejection can also interfere with legitimate business.

All calls placed from the university’s phone system appear anonymous. If your calls are being rejected, you can alter your phone’s settings in two ways: either on a call-by-call basis, or permanently.

Call-by-Call (there is no charge for this method)

If your call is rejected, hang up. When you dial again, listen for dial tone and dial 118 before placing the call as you normally would. Your campus telephone number will be displayed to the party you are dialing, and your call will not be blocked by anonymous call rejection on their line. For example, to call local number 257 – 5555

listen for dial tone, then dial 118 – 9 – 257 – 5555

Originally this functionality was limited to local calls but it is now also available on long-distance calling.

Permanent Change

If you find that you have a need for this functionality on a routine basis, the feature can be permanently enabled on any given extension so that callerID information is always sent with outbound calls. This simple software change carries a one-time $10.00 service charge, and can be bundled with up to four other simple software changes made at the same time on the same set for the same rate. See CITs Voice & Data Services catalog for more details on software changes or contact your Department’s Telecom Coordinator (generally this is a finance admin staff member).

Note: Callers’ identifying information will not be sent when dialing toll free numbers.

 Why does Cornell require that I “opt out” of caller ID blocking?

Cornell blocks your caller ID for off campus calls for a variety of reasons. The decision was made at the highest levels of our administration after considering feedback from senior administration, faculty, and staff. Many campus business functions prefer a single point of contact rather than a confusing list of department phones. More importantly, privacy is difficult to replace once it is forfeited. The university felt that giving up your privacy protection should be your decision.

via: Anonymous Call Rejection

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