Microsoft has removed Outlook 2011 for Mac from the Office 365 Portal and announced that the email and calendar application will no longer be supported as of October 2017. For these reasons, and to focus support resources where there is greatest demand, as of March 31, 2017, Outlook 2011 for Mac will no longer be supported by the IT Service Desk and the Cornell Office 365 team.
Would you like to know more? Go to: http://itnews.cornell.edu/upgrade-outlook-2011-mac-outlook-2016-mac
On October 21, 2016, support will end for Symantec Endpoint Protection (SEP) and PGP Encryption. Individuals who installed Symantec Antivirus from Cornell websites on their personally owned computers need to remove SEP and install / enable one of the following options. Computers that are not transitioned away from SEP by October 21 will have out-of-date virus definitions, making them increasingly vulnerable to attack.
There is not a free home use license under Cornell’s current contract, CIT recommends the following free options:
- Windows 8 and 10 use built-in Windows Defender
- Windows 7 use Microsoft Security Essentials
- Mac OS use Sophos Home
We don’t use or recommend TeamViewer but some of our clients might use it, if so be aware of this compromise and let us know if you have questions.
Policy changes by the world’s major email service providers are increasingly starting to affect delivery of Cornell email for people who have chosen to automatically forward their Cornell email to another non-Cornell account.
In response, on May 31st, CIT will change the method used to automatically forward Cornell email.
To find out more go to: http://www.it.cornell.edu/services/guides/email/external-delivery.cfm
Starting Monday, May 23, 2016, in order to better protect Cornell’s community against malicious email attachments that often pose as something legitimate, the IT Security Office has requested that a list of file types most often used to deliver malware be blocked from Cornell’s email systems. This change aligns our systems with those of many of our peer institutions and industry best practices.
See more info, including a full list of the blocked file types: http://www.it.cornell.edu/services/guides/email/blocked-attachments.cfm
A new wave of ransomware (malicious software that encrypts files for ransom) is being reported in the news and by some users within the Cornell community. These particular instances of ransomware trick Windows users into either applying fake software updates (e.g. Adobe) or enabling features in products like Microsoft Office.
Find out more at IT: Status Alert Details
Fraudulent emails are targeting Cornell by claiming to be from a Cornell office or official, requesting personal information and passwords. They are trying to scare people into reacting by creating a sense of urgency with ALL CAPS, threatening to close an account, etc. Unfortunately, these types of phishes are becoming incredibly common.
For a recent example where someone almost transferred $9,000 due to a phish, see the security alert we posted on December 17, 2015, Highly sophisticated email fraud is leveraging Cornell names and relationships: http://www.it.cornell.edu/services/alert.cfm?id=4117
Status Alert Details
Source: IT: Status Alert Details
This recall applies to:
- AC power cords for Microsoft Surface Pro, Microsoft Surface Pro 2, and Microsoft Surface Pro 3 devices sold before March 15, 2015
Get details and answers to common questions about the Microsoft Surface Pro AC power cord replacement program. Learn how to order a replacement part if your Surface Pro power cord is affected.
Academic Technologies offers free training and courses for instructors on classroom technology. There are three more available before spring semester starts:
• LabArchives Basics: Tuesday, January 19; 1:00pm-2:00pm, 112 Mann Library
• Blackboard Assessments and Grade Center: Thursday, January 21; 2:00pm-3:00pm, 112 Mann Library
• Turnitin: Friday, January 22; 10:00am-11:00am, 112 Mann Library
For complete course descriptions please see: http://www.it.cornell.edu/teaching/
Register here: https://cornell.qualtrics.com/SE/?SID=SV_6DrQwmADcHTOp01
Academic Technologies offers personalized trainings for those who cannot make the training listed above. Personalized trainings include:
• LabArchives Electronic Lab Notebook Software
• Getting Started with Blackboard
• Blackboard Assessments and Grade Center
• Blackboard Collaborate
E-mail firstname.lastname@example.org to set up an appointment, or walk-in at 123 CCC.