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Spring Break 2018 classroom technology upgrades

CALS Facilities, CALS-OIT and the CALS Office of Academic Programs are pleased to announce the replacement of the A/V systems in four classrooms were completed during Spring Break 2018. Plant Science 141 and 143, Riley-Robb B15 and Kennedy 105 were updated to meet the Cornell University standard of Learning Technology Room Type 1. Audio-Video systems in these rooms now have a simpler interface and more presentation capabilities including; a resident computer, laptop connection, wireless projection, document camera, “steerable” webcams, and touch panel control for video switching and volume control.

Type 1 rooms are standard learning spaces requiring support for lectures, basic digital/multimedia presentations, basic collaboration, and informal remote collaboration (synchronous, software-based). These systems are appropriate for many small to medium-sized classrooms as well as some large lecture halls. You can find out more about current room standards at https://it.cornell.edu/integrated-av/av-standards

The decision regarding what rooms to upgrade was done by reviewing which rooms had the most technology challenges, requests from instructors to the Registrar, and responses received from a survey distributed at the end of the fall semester in 2017.

Plant Science 143

Riley-Robb B-15

CALS OIT Desktop Technician Rotation

CALS OIT Desktop Technician Rotation

CALS OIT will continue rotating technicians between the East and West service areas as previously communicated.  We’re sharing this with you as you’re likely to see new faces, and interact with new techs, over the coming weeks.

On rotation from the 16th to the 27th of April are:

Ian Bishop – Will rotate to West
Eric Heath – Will rotate to East

 

On rotation from the 30th of April to the 11th of May are:

Tim Atkins – Will rotate to West
James Barnes – Will rotate to East

 

On rotation from the 14th to the 25th of May are:

Norm Wanzer – Will rotate to West
Rae Enlow – Will rotate to East

 

Our goal is for techs to become familiar with the support needs of other departments within CALS, and to establish closer relationships with their colleagues in CALS OIT.  This will also be a great opportunity for techs to broaden their horizons, learn new skills, and to bring what they’ve learned back to their home teams.  We also hope to identify opportunities to further harmonize our internal practices and procedures.

So, be on the lookout for new IT faces in your area, and as always, if you have any questions, concerns, or other feedback, please feel free to contact me directly (see signature), or your area’s respective IT Manager.

East Manager

John Enright
(607) 255-3882
je37@cornell.edu
Emerson 252

West Manager

Chris Rosintoski​
(607) 255-8833
cmr227@cornell.edu
Warren B06

Thank you.
Andy Spaccio

IT Manager CALS OIT
Emerson Hall, 140
College of Agriculture and Life Sciences
Cornell University
Office 607-254-4796
ams323@cornell.edu  |  cals.cornell.edu

Life. Changing.   How can we help?  Please submit a ticket at:
https://help.cals.cornell.edu

Identity Theft Resources

Identity theft is a national problem, exacerbated by massive data breaches at major corporations. The most recent breach at Equifax in September 2017 affected as many as 143 million U.S. consumers.Your best defense is to practice good security habits and encourage everyone you know to do the same.

Find out more at https://it.cornell.edu/security-and-policy/identity-theft-resources

Cornell Phone Numbers Being Spoofed

Members of the Cornell community have reported receiving phone calls whose caller ID indicates they are from a Cornell number (like 607-255-XXXX), and/or from off campus local numbers, but when they pick up, they discover it is a marketing/phishing call.

See full details at https://itservicealerts.hosting.cornell.edu/view/4772

New Cornell Email Quarantine Feature

In early March CIT will be upgrading our current email routers. This process will take four days as we transition to the new routers. The new inbound email routers will support industry best practices in spam quarantine management. With the upgrade of the email routers spam will no longer be rejected, it will be quarantined in the PureMessage system.

Source: New Cornell Email Quarantine Feature | IT@Cornell News

All-Campus Zoom Training

Zoom is the new Cornell web conferencing platform.

On Tuesday, January 10, 2017 CIT will hold two campus Zoom training sessions in Bailey Hall. Please share with your units and departments, all are welcome to attend.

Zoom Basics will be held from 1:00pm – 2:00pm. Topics covered in Zoom Basics will include;

  • logging in,
  • configuring your profile,
  • scheduling from the web profile,
  • in session controls,
  • how to install the Zoom Client App,
  • information on further Zoom support and online tutorial.

Zoom Advanced will be held from 2:00pm – 3:00pm. Topics will include Zoom features such as;

  • polling,
  • break out rooms,
  • the Zoom mobile app,
  • scheduling from the Zoom Client app,
  • Zoom Outlook Plug-In.

To attend via Zoom: https://cornell.zoom.us/j/793895430?pwd=eWVzu3WuERI%3D
Password: Zoom!

 

Find out more at http://www.it.cornell.edu/services/webconferencing/

Box updates

Box launched an updated user experience back in September, making it even easier to work in Box. We encourage you to try the new Box experience. To try the new experience on your Box account go to https://cornell.app.box.com/on/allnewbox.

To see everything the new interface includes go to: http://itnews.cornell.edu/check-out-new-box-user-experience

ID Finder for CALS computers

All college owned computers currently have “Identity Finder” software installed in order to assist faculty and staff in identifying confidential, restricted, or personally identifiable, information that might be stored on them.  Beginning in November 2016, CALS OIT will reinitiate the effort of automatically running Identity Finder on all college owned computers on a quarterly basis.

Following the completion of Identity Finder scanning on college owned computers, a results window similar to the image below will appear.  If the software locates data that it identifies as potentially confidential, restricted, or personally identifiable, it is up to each employee to act upon the Identity Finder results and decide how to handle the data.

id-finder

The Cornell “Guide to Data Discovery” can be found here and suggestions on handling Identity Finder scan results can be found on CIT’s Identity Finder website:

Windows:              http://www.it.cornell.edu/services/idfinder/howto/windows/handle.cfm

Mac:                      http://www.it.cornell.edu/services/idfinder/howto/mac/handle.cfm

If you don’t have ID Finder on your computer, please submit a request here: http://help.cals.cornell.edu

Upgrade Outlook 2011 for Mac to Outlook 2016 for Mac

Microsoft has removed Outlook 2011 for Mac from the Office 365 Portal and announced that the email and calendar application will no longer be supported as of October 2017. For these reasons, and to focus support resources where there is greatest demand, as of March 31, 2017, Outlook 2011 for Mac will no longer be supported by the IT Service Desk and the Cornell Office 365 team.

Would you like to know more? Go to: http://itnews.cornell.edu/upgrade-outlook-2011-mac-outlook-2016-mac 

Support ends for Symantec AV

On October 21, 2016, support will end for Symantec Endpoint Protection (SEP) and PGP Encryption. Individuals who installed Symantec Antivirus from Cornell websites on their personally owned computers need to remove SEP and install / enable one of the following options. Computers that are not transitioned away from SEP by October 21 will have out-of-date virus definitions, making them increasingly vulnerable to attack.

There is not a free home use license under Cornell’s current contract, CIT recommends the following free options:

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